Privacy Policy

This Privacy Policy explains how ZeroLink (“we”, “us”, or “our”) collects, uses, shares, and protects your information when you use the ZeroLink peer-to-peer rental marketplace and related services (the “Platform”). By using the Platform, you agree to the practices described in this policy.

We collect the following categories of information:

• Your phone number, used to create and secure your account.
• Your name and profile details.
• Listings you create, including descriptions and pricing.
• Bookings you make or receive.
• Photos you upload and any verification documents you submit.
• Device and usage data, such as IP address, device type, app version, and how you interact with the Platform.

We use your information to:

• Create and operate your account and profiles.
• Enable listings, bookings, and communication between users.
• Provide identity and document verification features.
• Maintain the safety, security, and integrity of the Platform.
• Provide support, send service notifications, and improve our services.
• Comply with legal obligations.

We share your information only as needed:

• With other users, to facilitate rentals (for example, sharing your name, profile, and contact details with someone you are transacting with).
• With service providers who help us operate the Platform, such as SMS and hosting providers, under appropriate confidentiality obligations.
• For legal reasons, where required by law or to protect the rights, safety, and property of ZeroLink, our users, or the public.

We do not sell your personal information.

We retain your information for as long as your account is active and as needed to provide the Platform, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.

We use reasonable technical and organizational measures designed to protect your information against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Subject to applicable law, you may access, correct, or update your information through your account settings, and you may request deletion of your account. Some information may be retained where required for legal or legitimate business purposes.

We use cookies and local storage to keep you signed in, remember your active profile, and improve your experience. You can control these through your browser or device settings, though some features may not function properly if disabled.

The Platform is not intended for anyone under the age of eighteen (18). We do not knowingly collect personal information from children. If you believe a minor has provided us with information, please contact us so we can remove it.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the Platform after changes take effect constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or how we handle your information, please contact us at [email protected].

This Privacy Policy is governed by the laws of the Republic of Maldives.